Privacy Policy
Effective Date: 01/01/2025
Tidal Commercial Cleaning ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services, visit our website, or interact with us in other ways.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
• Name, address, phone number, and email address.
• Payment details for billing purposes.
• Business details if you are representing a company.
b. Non-Personal Information
• Browser type, device information, and IP address when you visit our website.
• Cookies and usage data to improve website performance.
2. How We Use Your Information
We use the information collected for the following purposes:
• To provide commercial cleaning services.
• To communicate with you about appointments, invoices, and service updates.
• To process payments securely.
• To improve our website and services.
• To comply with legal obligations or resolve disputes.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information in the following circumstances:
• With service providers who assist us in delivering our services (e.g., payment processors, IT support).
• To comply with legal obligations, such as responding to court orders or regulatory requests.
• In connection with a business transaction, such as a merger or acquisition.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and restricted access to sensitive data.
5. Your Choices
You have the following rights regarding your personal information:
• Access and Update: Request access to or corrections of your personal data.
• Opt-Out: Opt-out of receiving marketing communications from us.
• Delete: Request deletion of your personal data, subject to legal obligations.
6. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience. You can control your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be effective immediately upon posting the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
• Email: Tidalcommercial@outlook.com
• Phone: 01202 379782
• Address: 6 Stratfeild Saye, Wellington Road, Bournemouth, BH8 8JN
By engaging with our services or visiting our website, you agree to the terms of this Privacy Policy.